CLAS Standards

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We are committed to educating the NKFM organizationally (along with partner organizations) on the importance of diverse cultural health beliefs, practices, preferred language, health literacy and other communication needs established by adopting/implementing CLAS into NKFM policies and procedures, supporting the overall NKFM mission.

Culturally Linguistically Appropriate Services

Care and services that are respectful of and responsive to the cultural and linguistic needs of all individuals.

Purpose of CLAS Standards

The enhanced National CLAS Standards are intended to advance health equity, improve quality, and help eliminate health care disparities by establishing a blueprint for individuals as well as health and health care organizations to implement culturally and linguistically appropriate services.  The enhanced standards are a comprehensive series of guidelines that inform, guide, and facilitate practices related to culturally and linguistically appropriate health services. 

Why CLAS Matters for Health and Health Organizations

  • Eliminate disparities in the health status of people of diverse racial/ethnic and other cultural backgrounds
  • Respond to growing demographic changes
  • Improve the quality of services and outcomes 
  • Meeting legislative, regulatory, and accreditation mandates 
  • Gain a competitive edge in the marketplace 
  • Decrease the likelihood of liability and malpractice claims


There are 15 CLAS Standards. The National Kidney Foundation of Michigan plans to adopt/implement the following three standards:       

Standard 4: Educate and train governance, leadership, and workforce in culturally and linguistically appropriate policies and
practices on an ongoing basis. 

Standard 9: Establish culturally and linguistically appropriate goals, policies, and management accountability, and infuse them throughout the organization’s planning and operations. 

Standard 14:  Create conflict and grievance resolution processes that are culturally and linguistically appropriate to identify, prevent, and resolve conflicts or complaints.

Informational Material

Health Disparities 

GDM Disparities in Women 

Cost of Health Inequity

This initiative is funded by the Michigan Department of Health and Human Services -  Division of Health Planning and Organizational Support
Health Disparities Reduction and Minority Health Section

BOCA-CLAS with a Health Equity Framework for the NKFM
Building Organizational Capacity to Adopt – Culturally and Linguistically Appropriate Services with a Health Equity Framework